DISPATCH SCHEDULE
Orders are dispatched between Tuesday and Friday. We kindly request your patience, allowing up to 2 business days for processing and an additional day for courier collection. Upon dispatch, a tracking number will be shared via email, offering you the convenience to monitor the package's journey. While occasionally product availability might impact dispatch speed, we're committed to ensuring swift and timely deliveries. Typically, you can expect your orders to be delivered within 2-4 business days.
IN-STORE COLLECTION
If you prefer to collect your order in person, please coordinate with us to set an optimal pickup time, assisting us in maintaining service efficiency. Should you assign another individual to pick up your order, prior intimation would be appreciated to facilitate a hassle-free collection. We offer pick-up services from Tuesday to Saturday.
KEY SHIPPING DETAILS
OUR PACKING ETHOS
Our environmental consciousness is reflected clearly in our packaging choices. Expect your orders to be thoughtfully wrapped in acid-free tissue paper and sealed using eco-friendly, recycled paper stickers, imprinted using water-based inks. We have carefully selected eco-friendly cardboard boxes and courier bags, made from either repurposed plastic, fully recyclable, or compostable. With a commitment to sustainability, we continuously strive to reduce superfluous plastic, championing recycling, reuse, and conscientious sourcing.
For any inquiries or assistance regarding your order, do not hesitate to contact: hello@simpliciteskinclinic.co.nz.